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Privacy Policy

PsychHealth Clinical Care

Application
PsychHealth Clinical Care
Last updated
29 September 2026
Android package
uk.co.psychealth.clinical.rapidcare.branch

PsychHealth Clinical Care is an Android application published as uk.co.psychealth.clinical.rapidcare.branch by RAPID PSYCHIATRY ACCESS LTD. It is a planning and checking aid for a community psychiatric nurse, used to set out the planned home visit rounds for a week, to note the visits carried out, and to keep the visits still owed to people on the caseload so that they can be rearranged.

This Privacy Policy explains what the application stores, where that information sits, when it leaves the device, and what the operator of the application does and does not receive. The core workflow runs locally on the Android device and does not require an account of any kind.

Scope and Operator

This policy applies to the PsychHealth Clinical Care application for Android and to the handling of information in connection with it. The application is operated by RAPID PSYCHIATRY ACCESS LTD, which is the developer and publisher named on the app listing.

The policy covers the planning notes and time figures the user enters into the application, the app's own settings and interface state, and the optional actions by which the user may send a result out of the application. It does not cover any other application or service.

Information Stored on Your Device

The application keeps the nurse's own planning information in local storage on the Android device. This content is created and edited by the user, and it is not automatically transmitted to the developer as part of the core workflow. The categories of local content are:

The application does not require personal identity information from the user in order to carry out its core workflow. Content entered into the app is whatever the user chooses to type into it, and user-created local content may contain personal information if the user chooses to enter it.

  • Planned home visits, each with the person, the week commencing, the day, the time and the minutes set aside, together with the task minutes recorded on each line
  • Home visits carried out, each with the person, the date, the contact minutes and the carer minutes
  • Saved versions of results, kept so that they can be compared with later changes

App Settings and Temporary Files

Alongside the workflow content, the application stores its own operating state on the device. This is not the user's planning information; it is the app's own configuration, covering the app settings and display preferences and the app's own interface state, such as the saved list order.

The application also keeps temporary files in its cache. These are the last shared text file until the next share replaces it, and the last exported PDF file until the next export replaces it. Temporary files of this kind are working copies held on the device only, and they are replaced or removed as the user continues to use the app.

Health Information

The records kept in the application may contain health information, because the app is designed for a nurse to plan and check community psychiatric home visits. That information stays in the application's storage on the device and is not automatically transmitted to the developer. It leaves the device only when the user chooses to export, share or copy a result, or when the user removes it from the device.

Exporting, Copying and Sharing Results

The application allows a result to be sent out of the app, but only when the user chooses to do so. Results can be exported as a PDF file through the Android share sheet, shared as a plain-text file through the Android share sheet, or copied as text to the device clipboard. Each of these actions is started by the user and none of them happens automatically.

Information therefore remains on the device unless the user chooses to export, share or copy it. Files the user exports or shares remain wherever the user saves or sends them, and the developer does not hold a copy and cannot retrieve or remove such files.

External Actions and Services

Some parts of the app open another application on the device when the user selects them: a browser, an email client, or the Android share sheet. Those actions are user-initiated and are carried out by the external application the user chooses.

External services of that kind operate under their own privacy practices, and the handling of information by those services is outside the control of the developer.

Where a user writes to the company by email, the company receives the user's email address and whatever the message contains. That correspondence is handled separately from the planning content kept inside the application.

Data the App Does Not Collect

The application does not include login or account registration, does not use cloud synchronisation, does not provide payment processing, subscriptions or any other monetisation features, and does not contain advertising, analytics or tracking. It does not use third-party service SDKs that receive app data.

There is no account history, no server-side copy of the planning content, and no automatic transfer of that content to the developer as part of the core workflow.

Permissions Used by the App

The application declares a single Android permission. android.permission.INTERNET is declared by the framework the app is built with; the app itself makes no network requests. No other Android permission is requested by this application.

Retention, Deletion and Security

Local content remains on the device until the user removes it. Individual entries can be deleted within the application, and the user can clear all local data from within the app. Local app data can also be removed through the Android device settings, or by uninstalling the application. Exported or shared files remain wherever the user chose to save or send them, and they must be managed there.

Reasonable measures are used to support the integrity of the application. Local app content stays in the application's own storage on the device and is not held on company servers. Users remain responsible for securing their own device and any exported copies. No method of electronic storage or transmission can guarantee complete security.

Important Use Notice

PsychHealth Clinical Care is a planning and checking aid only. Its visit lists and time figures come from what the user enters; the app is not a clinical record and it does not give medical advice.

The visit lists and time figures are the nurse's own planning notes, kept for checking the round, and they are not a clinical record or clinical advice of any kind. The visits still owed are worked out by matching the planned list against the visits noted as carried out, so that list is only as complete as what has been entered. Contact time figures are totals of the minutes entered and do not describe or assess anyone's care.

Data is stored locally on this device only and stays there unless the user exports, shares or copies it.

UK and EEA Data Rights

Users in the United Kingdom or the European Economic Area may have rights under applicable data protection legislation, including rights of access, correction, deletion and restriction of processing, where those rights apply under the law and where personal data is processed by the company.

Because the planning content is held locally on the device and is not automatically transmitted to the developer, the practical way to access, correct or delete it is within the application or through the Android device settings. Any request about correspondence the user has sent to the company can be made using the contact details below.

Children's Privacy

The application is intended for users aged 13 and above and is not directed to children under 13. The company does not knowingly collect personal data from children under 13. If such information is identified, reasonable steps will be taken to delete it or otherwise address the situation.

Changes to This Policy

This policy may be revised as the application develops or as legal or regulatory expectations change. When the policy is revised, the revision date shown with it is updated. The current version is the one that applies to the application at the time it is read.

Company Details and Contact

The application is operated by the following company, which can be contacted about this policy or about the handling of information in connection with the app.

Company: RAPID PSYCHIATRY ACCESS LTD

Registered office: 124 City Road, London, EC1V 2NX, United Kingdom

Email: projects@psychealth.co.uk

Website: psychealth.co.uk

PCPsychHealth Clinical Care

We provide confidential employee mental health counselling across the UK.

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